As a way to better protect our clients and staff alike, effective today all staff will wear masks when interacting with clientele.
On Friday we received official confirmation from the state that we are considered an essential business. We intend to remain open as usual. We may need to alter operating hours, particularly on the oh-so-quiet weekends, but will be sure to update here, on social media and on Google. At the current time we are open the usual 6:45 AM to 7 PM on weekdays, 8 AM to 7 PM on Saturday, and 10 AM to 6 PM on Sundays.
Hello Metro Dog Family,
We wanted to reach out to you all in this uncertain and unprecedented time. First, we hope you all are healthy and safe. That is the most important thing for us. Our goal has always been to ensure that our clients and pups remain healthy, whether it be a dog or human illness. We are following all public health and CDC recommendation for sterilization both on and off location. Common access surfaces such as doorknobs and credit processing keypads are being disinfected throughout the day to ensure that everyone who passes through our doors are protected as best we can. We have asked that staff stay home if they are feeling unwell for any reason. In-home practices require use of hand sanitizer before and after dog walks. We believe your safety is equal to that we practice for the dogs.
Let’s Make It Safer
If you are in a situation where daycare is an option, please let us know by voicemail or email so we can plan appropriately. Currently, we are operating at minimal staffing levels. If you do not wish to leave your home, we can arrange transportation to and from the facility or even walks from home. To better serve our at-risk clients and those who are simply concerned about being in a public place we are offering a new service beginning Monday afternoon, March 16. Give a call or send us a text to 206-595-5559 when you are nearby, and we will come out to your car and bring your pup inside. We will do the same at pick up time.
What if you are ill and need to board your dog?
We have developed a set of procedures for both transport and in-person drop-off of an ill person’s dog. While at this time there is no evidence that an animal can become contagious, we are not taking any chances. We have consulted with Public Health on walking dogs under these circumstances in order to keep our staff and clients healthy
We Are So Grateful for You
Thank you so much for all your support and love not only during this difficult time, but over the past 18 ½ years! While we adore the dogs, we are also incredibly grateful for the wonderful people who bring them. We appreciate you all so much. We will get thru this together, and will stay in touch with each other, even if it is from more than six feet away.
Warmest wishes during trying times,
The Metro Dog Team